Your Visit

At The Miami Medical Center, our patients are our focus.  We have thought of all details to ensure your experience with us is positive and memorable.

Your Visit

Patient instructions

At our hospital, we take pride in welcoming our patients to a new world of healthcare, a vision that is changing healthcare forever.

From the moment you arrive, your patient ambassador, your suite, your room service and more will be ready for you along with a culture of patient-centered professionals to make you feel safe, important, and pampered.

Prior to your arrival at The Miami Medical Center, our Business Office will also notify you of all the necessary documentation to bring with you, including requirements from insurance carriers.

If you have a complaint involving The Miami Medical Center and want to speak to someone directly, please contact our Department of Patient Excellence by calling (786) 646 4515 or writing a correspondence, sending it directly to The Miami Medical Center, 5959 NW7th Street, Miami, FL 33126.

If you have a complaint against this facility and wish to speak with someone not directly employed by the hospital, please contact the Agency for Health Care Administration either on their website at or by writing to 2727 Mahan Drive, Bldg 1 Tallahassee, FL 32308 or call (888) 419-3456.

If you would like further information regarding our hospital’s quality and financial data, please contact

If you are a Medicare beneficiary and have a complaint or grievance, please call (800) 633-4227 or visit the website at

About Us

We have invested
more than $130 million
to create a new
mindset in healthcare.


Everything you
need to know
before you arrive.


For our guests from
abroad, we can help with
everything from travel
plans to documentation.


General questions and
answers about our center
and what to expect
before your arrival.